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Privacy Policy

Last updated: September 1, 2026

AzureOps Solutions (“AzureOps”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit azureops.org, purchase our products, or interact with our services.

We encourage you to read this policy carefully. By using our website or purchasing our products, you agree to the practices described here.

1. Who We Are

AzureOps provides SQL Server and Azure migration tools (including SSIS Catalog Migration Wizard, SSRS Reports Migration Wizard, and Azure Elastic Jobs Manager).

For privacy-related requests, contact us at:
Email: support@azureops.org

2. Information We Collect

Information you provide to us

When you purchase a product, create an account, request support, or contact us, we may collect:

  • Name
  • Email address
  • Billing address
  • Company name
  • Order and license information
  • Any information you voluntarily provide in support requests, reviews, or communications

Information collected automatically

When you visit our website, we automatically collect:

  • Products you view
  • IP address and approximate location
  • Browser type and device information
  • Pages visited and referring URLs
  • Cookie and similar technology data (see Cookies section below)

Information related to our desktop tools

Our migration tools (SSIS, SSRS, Elastic Jobs) run entirely on your own machines and within your network.
Server credentials, connection strings, report definitions, and other configuration data never leave your environment and are never transmitted to AzureOps or any third party by the tools themselves.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and deliver license keys
  • Manage your account and provide customer support
  • Send order confirmations, receipts, and important service communications
  • Respond to refund requests, complaints, and support inquiries
  • Prevent fraud and ensure the security of our platform
  • Comply with legal and tax obligations
  • Improve our website and products
  • (With your consent or legitimate interest) feature customer company logos on our website and marketing materials
  • Analyze website usage to improve user experience

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep track of your shopping cart
  • Remember your preferences
  • Understand how visitors use our site
  • Improve performance and security

You can control cookies through your browser settings or via the cookie consent banner on our website. Disabling certain cookies may affect site functionality (e.g., cart persistence).

5. How We Share Your Information

We do not sell your personal information.

We share information only in these limited cases:

  • Payment processors: PayPal (for payment processing only). They receive the minimum information necessary to complete the transaction.
  • Service providers: Hosting, email, and analytics providers that help us operate the website (under strict contractual obligations).
  • Legal requirements: When required by law, regulation, or valid legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets (you will be notified if this occurs).

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy:

  • Order and billing records: retained for 3 years (tax and accounting requirements)
  • Account information: retained while your account is active and for a reasonable period afterward
  • Support communications: retained as needed to provide ongoing service
  • Marketing preferences and reviews: retained until you request deletion

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of the personal data we hold about you
  • Correction – Request correction of inaccurate data
  • Deletion – Request deletion of your personal data (“right to be forgotten”)
  • Restriction / Objection – Restrict or object to certain processing
  • Data portability – Receive your data in a structured, machine-readable format
  • Withdraw consent – Where processing is based on consent

To exercise any of these rights, email us at support@azureops.org. We will respond within a reasonable timeframe and in accordance with applicable law.

You also have the right to lodge a complaint with your local data protection authority.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

If you are located outside the country where our systems are hosted, your information may be transferred to and processed in other countries. We ensure appropriate safeguards are in place when such transfers occur.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Significant changes will be communicated via the website or by email when appropriate.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@azureops.org
Website: https://azureops.org